Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ed Barrow

Ed Barrow

October 5, 2024

5  out of  5
rating by Ed Barrow
"In the past few months I have been dealing with different coverage on multiple vehicles and insurance on my Kubota excavator. Kait Hunter, Alison Garcia and Breanna Elliott have been very helpful, prompt, efficient, patient and wonderful attitudes. Ted Ferry State Farm Agent located in Salem and Albany is a lucky man to have such ladies working for him. Ed Barrow"
Profile photo of Tori Shine

Tori Shine

September 7, 2024

5  out of  5
rating by Tori Shine
"I’m so thankful for this office and team! Micah specifically has helped us navigate a pretty complicated case, and I’m glad they not only care about us as clients, but as friends too."
We responded:
"Thank you, Tori! I'm glad our team, especially Micah, could assist you with your complicated case. We truly value our relationships with clients and friends. If you need anything else, we're here to help. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Ashlynn Wilson

Ashlynn Wilson

August 27, 2024

5  out of  5
rating by Ashlynn Wilson
"Earlier this month, we got in touch with Ted’s office after visiting his tent at this year’s Hoopla tournament. Much to my surprise, insurance doesn’t have to be as complicated as it seems! Not only did we save money switching to State Farm, I had a great customer service experience with Josie Beaton. From start to finish, she walked me through the process, and was able to anticipate where to elaborate, being in tune with my questions before I asked them. She was very patient and informative throughout, and went above and beyond to check in with me numerous times as we switched our auto, homeowners, and renters policies to State Farm. Such an encouraging experience, given our past history with other insurance providers. If anyone is looking for a change of pace in the insurance world, look no further than Ted Ferry’s office- they’ll treat you like family!"
We responded:
"Ashlynn, thank you for sharing your experience with our office. I'm glad Josie was able to assist you effectively and make the process straightforward. It's wonderful to know you felt well-informed and supported as you switched your auto, homeowners, and renters policies to State Farm. We appreciate your kind words and are always here to help with any future needs. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Megan Sanborn

Megan Sanborn

August 24, 2024

5  out of  5
rating by Megan Sanborn
"The staff is very nice and easy to converse with. Very helpful and knowledgeable."
We responded:
"Megan, thank you for your kind review. I'm happy to know that you found our staff helpful and knowledgeable. We appreciate your feedback and look forward to assisting you with any future needs. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Daniel Christman

Daniel Christman

August 22, 2024

5  out of  5
rating by Daniel Christman
"Ted Ferry’s representatives at State Farm are top notch with the best rates in town. Thank you Micah for being at the ready to serve and do your best!!"
We responded:
"Daniel, thank you for your positive review. I'm glad you found our rates competitive and our service top-notch. Micah will be happy to know his efforts are appreciated. If you need any further assistance, our office is here to help. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Haley Watson

Haley Watson

August 22, 2024

5  out of  5
rating by Haley Watson
"Thanks Kyle!"
We responded:
"Thanks for the positive review, Haley. I'm happy Kyle could assist you. If you need anything else, feel free to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Nan Vansandt

Nan Vansandt

August 13, 2024

5  out of  5
rating by Nan Vansandt
"Great customer service"
We responded:
"Hey Nan, Thanks a lot for the awesome review! I'm glad you had a great experience with our customer service. If you ever need anything else, we're here to help! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Adam Hedgpeth

Adam Hedgpeth

August 10, 2024

5  out of  5
rating by Adam Hedgpeth
"We have been with this office for many years and have been very happy. The people are friendly and helpful. I had to call today to make some policy changes and Micah Sharp was the best!! Not only was he helpful and quick doing the changes but he also pointed out a couple things on another policy that I wasn't aware of and helped me with those too. Very pleased with this office. :)"
We responded:
"Hey Adam, Thanks a bunch for your awesome review! We're so glad you've been with us for many years and that you've had such a positive experience with our team. Micah is indeed fantastic, and it's great to know he was able to help you out quickly and efficiently with your policy changes. We're always here to help with anything you need! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Micah Edward “Napoleon” Sharp

Micah Edward “Napoleon” Sharp

July 31, 2024

5  out of  5
rating by Micah Edward “Napoleon” Sharp
"Great team here!"
We responded:
"Hi Micah, thanks for the awesome review! We're so happy you think our team is great! If you ever need anything, we're here for you! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Chranicality

Chranicality

July 22, 2024

5  out of  5
rating by Chranicality
"Twas an amazing adventure where many evils were vanquished and many lives were laid upon thy line by the staff of this fine establishment, would recommend beginning your questing here"
We responded:
"Hey Chranicality! I'm so glad you enjoyed your experience with us! We're always here to help you on your quest for great insurance. Thanks for the recommendation! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Elizabeth Hynes

Elizabeth Hynes

June 24, 2024

5  out of  5
rating by Elizabeth Hynes
"Thanks for a great experience! Tim was able to answer my questions about my insurance!"
We responded:
"Thank you for sharing your positive experience, Elizabeth! I'm glad Tim was able to assist you with your insurance questions. We're here for you whenever you need help or have more inquiries. Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Cyndee Trimble

Cyndee Trimble

June 19, 2024

5  out of  5
rating by Cyndee Trimble
"Thank you Micah Sharp for all your help!!"
We responded:
"Thank you so much, Cyndee, for your fantastic 5-star rating and for recognizing how much Micah's help meant to you! We're really glad that we could provide you with such great service, and we truly appreciate your kind words. If there's anything else you need, please don't hesitate to reach out to us! We're always here for you! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Marlene vande burgt

Marlene vande burgt

May 2, 2024

5  out of  5
rating by Marlene vande burgt
"We love State Farm, been with them for years!"
We responded:
"Marlene, thank you for trusting us with your insurance needs and for being part of the State Farm family. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! - Ted Ferry - State Farm Insurance Agent"
Profile photo of megan gould

megan gould

April 24, 2024

5  out of  5
rating by megan gould
"staff is amazing! Would highly recommend working with Rob Hamlin"
We responded:
"Thank you, Megan, for your recommendation and for recognizing Rob's exceptional service! We're dedicated to providing top-notch assistance to our clients, and Rob takes great pride in his work. We appreciate you putting your trust in our office to help protect what matters most. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Denise Clendenin

Denise Clendenin

April 9, 2024

5  out of  5
rating by Denise Clendenin
"My experience with Ted’s staff at State Farm office have served me well and I plan to keep my agent for the time being. Years of great service. Thank you"
We responded:
"We are grateful for the amazing review, Denise! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Profile photo of Jesse Flores

Jesse Flores

February 29, 2024

5  out of  5
rating by Jesse Flores
"Staff has always treated me well! Very clear on processes and honest every step of the way"
We responded:
"Jesse, we thank you for the review! Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policy!"
Profile photo of Gloria Boatman

Gloria Boatman

February 28, 2024

5  out of  5
rating by Gloria Boatman
"Gena your the best !!! State Farm did awesome when they hired you . A devoted employee ."
We responded:
"Gloria, thank you for taking the time out of your day to leave us a review! We love hearing about how Gena provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Yesica Hernandez

Yesica Hernandez

February 23, 2024

5  out of  5
rating by Yesica Hernandez
"Having a new and young driver can be expensive, with Ted Ferry's State FarmI was able to save money :)"
We responded:
"Yesica, we thank you for the review! Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance outcomes for your young driver! We value you for letting us be your good neighbor!"
Profile photo of Gena Boak

Gena Boak

February 16, 2024

5  out of  5
rating by Gena Boak
"Excellent customer service. Staff really care about their customers."
We responded:
"Thank you for the five-stars, Gena! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Stan Baggett

Stan Baggett

February 16, 2024

5  out of  5
rating by Stan Baggett
"You can sure tell that Ted Ferry takes care of his staff, they are a good team."
We responded:
"Stan, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services and our team! We're delighted that you had a positive experience! We're excited to continue meeting your insurance needs in the future!"
Profile photo of Debbie Baggett

Debbie Baggett

February 10, 2024

5  out of  5
rating by Debbie Baggett
"knowledgeable and effecient service"
We responded:
"We love seeing five-stars, Debbie! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Aaron Greene

Aaron Greene

January 30, 2024

5  out of  5
rating by Aaron Greene
"Everyone is so helpful and kind. I had a time-sensitive request and they were very helpful and quick."
We responded:
"Thank you for the five-stars, Aaron! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Ricky and Debbie Briggs

Ricky and Debbie Briggs

January 23, 2024

5  out of  5
rating by Ricky and Debbie Briggs
"Staff very knowledgeable, friendly, and professional. Great to work with and really listen to your insurance needs. They have many insurance options and your best interest at heart."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Annie Nelson

Annie Nelson

January 19, 2024

5  out of  5
rating by Annie Nelson
"I've been with State Farm for several years. Staff have always been very helpful when I call in with a question or issue. State Farm always exceeds my customer service expectations."
We responded:
"Thank you so much for your kind words and loyalty over the years! We're thrilled to hear that our team has been helpful and that we've consistently exceeded your customer service expectations. We value you for letting us be your good neighbor!"
Profile photo of Newport Lightning

Newport Lightning

January 17, 2024

5  out of  5
rating by Newport Lightning
"Great service, great people!"
We responded:
"Thank you for taking the time to leave us a review. Our State Farm office in Salem would be nothing without policyholders like you!"