State Farm® Insurance Agent Ted Ferry
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kyle McNally
April 1, 2025
5
out of
5
rating by Kyle McNally
"The best team!"
We responded:
"Thank you, Kyle! I'm glad to know you think so highly of our team. We're here to help with any insurance needs you might have. Feel free to reach out anytime!"
Chris Stokes
March 13, 2025
5
out of
5
rating by Chris Stokes
"Nice office staff! Friendly, professional and courteous on the phone."
We responded:
"Thank you for the great review"
Cammie Masanda
March 13, 2025
5
out of
5
rating by Cammie Masanda
"Great staff!"
We responded:
"Thank you, Cammie, for your wonderful feedback! I'm happy to know that our staff made a positive impression. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Lucinda Newell
March 13, 2025
3
out of
5
rating by Lucinda Newell
"Gena boak"
We responded:
"Thank you for the review... we appreciate your feedback. While I don't see you as a current customer in our system, please reach out us to see how we can improve. My email address is ted.ferry.rhdj@statefarm.com"
Helen Boak
March 13, 2025
5
out of
5
rating by Helen Boak
"Moving to a new location it’s difficult to find a good insurance company that will give you all your needs. With the help of Gena Boak, the job was much easier and I was able to get all the coverage that I needed."
We responded:
"Thank you, Helen, for sharing your experience! I'm happy to know that Gena was able to assist you in finding the right coverage. It's wonderful to hear that your transition to a new location was made easier with our support. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Gena Boak
March 12, 2025
5
out of
5
rating by Gena Boak
"Good customer service"
We responded:
"Thank you, Gena, for your wonderful feedback! I'm happy you had a positive experience with our customer service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Aimee Mendonca
March 12, 2025
5
out of
5
rating by Aimee Mendonca
"Joshua is great to work with. Every time I call with questions, he answers all of them in a very professional manner."
We responded:
"Thank you, Aimee, for your wonderful feedback! I'm glad to know that Joshua has been able to assist you with your questions in a professional manner. Our team is always here to help, so feel free to reach out anytime you need assistance."
Cari Budlong
February 20, 2025
5
out of
5
rating by Cari Budlong
"Great working with Micah to update my account, he answered my questions and was very friendly and efficient!"
We responded:
"Thank you, Cari! I'm happy to hear that Micah was able to assist you and answer all your questions. We appreciate your feedback and are here for any future needs you may have. Feel free to reach out anytime!"
Aaron Wilkalis
January 27, 2025
5
out of
5
rating by Aaron Wilkalis
"After having another major insurance carrier for a while, I forgot how nice it is to have the same, one or two people, help you when you have questions. I don't think I ever spoke to and definitely never saw the same person more than once with the other company. Debbie is great. I appreciate the follow up calls from her if I needed, even the smallest bit of help. Glad to be back with a company with actual agents."
We responded:
"Thank you, Aaron, for sharing your experience! We're happy to have you back with us and to know that Debbie has been a great help. It's wonderful to hear that you value the personal touch and consistency we strive to provide. If you have any questions or need assistance in the future, don't hesitate to reach out."
squidkid2
January 14, 2025
5
out of
5
rating by squidkid2
"I talked to Ashleigh and she did a wonderful job handling all my questions! And she definitely deserves a raise!😁😁"
We responded:
"Thank you for sharing your experience! I'm happy Ashleigh was able to assist you with your questions. Your feedback is greatly appreciated, and I'll be sure to pass along your kind words to her. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Joe Fradella
January 11, 2025
5
out of
5
rating by Joe Fradella
"Prompt, good service. Very responsive and good communication. I’ve been very happy with them so far."
We responded:
"Thank you, Joe, for your fantastic review! I'm glad to know that you've been satisfied with our prompt and responsive service. Your happiness with our communication means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Ricky and Debbie Briggs
December 26, 2024
5
out of
5
rating by Ricky and Debbie Briggs
"Staff very knowledgeable, friendly, and professional. Great to work with and really listen to your insurance needs. They have many insurance options and your best interest at heart."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Erin Berkshire
November 20, 2024
5
out of
5
rating by Erin Berkshire
"Micah was super helpful and had great follow through with our request. We are really happy with our experience here."
We responded:
"Thank you, Erin, for sharing your positive experience! I'm glad Micah was able to assist you. He is a great part of the team! If you have any more requests or need further assistance, feel free to reach out. We're here to help!"
THOMAS MAHONY
November 5, 2024
5
out of
5
rating by THOMAS MAHONY
"I appreciate the great communication! Phone and text! Especially the reminders, I’m terrible at remembering when a policy is due since they are odd times of the month! They send a text, i confirmation the card on file and it’s done! Thank you!"
We responded:
"Thank you, Thomas, for sharing your experience! I'm glad you have enjoyed working with us and you enjoy the reminders. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Jude Bokovoy
October 31, 2024
5
out of
5
rating by Jude Bokovoy
"Was helped by David, very great service!"
Nehemiah Yang
October 30, 2024
5
out of
5
rating by Nehemiah Yang
"Recently purchased a vehicle and needed details on my insurance, thank you Jeremiah for you're assistance and guidance with moving foward!"
Ed Barrow
October 5, 2024
5
out of
5
rating by Ed Barrow
"In the past few months I have been dealing with different coverage on multiple vehicles and insurance on my Kubota excavator. Kait Hunter, Alison Garcia and Breanna Elliott have been very helpful, prompt, efficient, patient and wonderful attitudes. Ted Ferry State Farm Agent located in Salem and Albany is a lucky man to have such ladies working for him. Ed Barrow"
Tori Shine
September 7, 2024
5
out of
5
rating by Tori Shine
"I’m so thankful for this office and team! Micah specifically has helped us navigate a pretty complicated case, and I’m glad they not only care about us as clients, but as friends too."
We responded:
"Thank you, Tori! I'm glad our team, especially Micah, could assist you with your complicated case. We truly value our relationships with clients and friends. If you need anything else, we're here to help. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Ashlynn Wilson
August 27, 2024
5
out of
5
rating by Ashlynn Wilson
"Earlier this month, we got in touch with Ted’s office after visiting his tent at this year’s Hoopla tournament. Much to my surprise, insurance doesn’t have to be as complicated as it seems! Not only did we save money switching to State Farm, I had a great customer service experience with Josie Beaton. From start to finish, she walked me through the process, and was able to anticipate where to elaborate, being in tune with my questions before I asked them. She was very patient and informative throughout, and went above and beyond to check in with me numerous times as we switched our auto, homeowners, and renters policies to State Farm. Such an encouraging experience, given our past history with other insurance providers. If anyone is looking for a change of pace in the insurance world, look no further than Ted Ferry’s office- they’ll treat you like family!"
We responded:
"Ashlynn, thank you for sharing your experience with our office. I'm glad Josie was able to assist you effectively and make the process straightforward. It's wonderful to know you felt well-informed and supported as you switched your auto, homeowners, and renters policies to State Farm. We appreciate your kind words and are always here to help with any future needs. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Megan Sanborn
August 24, 2024
5
out of
5
rating by Megan Sanborn
"The staff is very nice and easy to converse with. Very helpful and knowledgeable."
We responded:
"Megan, thank you for your kind review. I'm happy to know that you found our staff helpful and knowledgeable. We appreciate your feedback and look forward to assisting you with any future needs. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Daniel Christman
August 22, 2024
5
out of
5
rating by Daniel Christman
"Ted Ferry’s representatives at State Farm are top notch with the best rates in town. Thank you Micah for being at the ready to serve and do your best!!"
We responded:
"Daniel, thank you for your positive review. I'm glad you found our rates competitive and our service top-notch. Micah will be happy to know his efforts are appreciated. If you need any further assistance, our office is here to help. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Haley Watson
August 22, 2024
5
out of
5
rating by Haley Watson
"Thanks Kyle!"
We responded:
"Thanks for the positive review, Haley. I'm happy Kyle could assist you. If you need anything else, feel free to reach out. - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Nan Vansandt
August 13, 2024
5
out of
5
rating by Nan Vansandt
"Great customer service"
We responded:
"Hey Nan, Thanks a lot for the awesome review! I'm glad you had a great experience with our customer service. If you ever need anything else, we're here to help! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Adam Hedgpeth
August 10, 2024
5
out of
5
rating by Adam Hedgpeth
"We have been with this office for many years and have been very happy. The people are friendly and helpful. I had to call today to make some policy changes and Micah Sharp was the best!! Not only was he helpful and quick doing the changes but he also pointed out a couple things on another policy that I wasn't aware of and helped me with those too. Very pleased with this office. :)"
We responded:
"Hey Adam, Thanks a bunch for your awesome review! We're so glad you've been with us for many years and that you've had such a positive experience with our team. Micah is indeed fantastic, and it's great to know he was able to help you out quickly and efficiently with your policy changes. We're always here to help with anything you need! - Ted Ferry - State Farm Insurance Agent, Salem, OR"
Micah Edward “Napoleon” Sharp
July 31, 2024
5
out of
5
rating by Micah Edward “Napoleon” Sharp
"Great team here!"
We responded:
"Hi Micah, thanks for the awesome review! We're so happy you think our team is great! If you ever need anything, we're here for you! - Ted Ferry - State Farm Insurance Agent, Salem, OR"